Privacy Policy

At lysanor-orexo, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and safeguard your data when you use our financial consultation services.

Information We Collect

We collect the following types of information to provide our consultation services:

• Contact information including name, email address, phone number, and mailing address
• Financial information relevant to our consultation services
• Communication records including emails, calls, and consultation notes
• Technical information such as IP address, browser type, and website usage data

How We Use Your Information

We use your personal information for the following purposes:

• Providing personalized financial consultation services and analytical reviews
• Communicating with you about your subscription and consultation appointments
• Improving our services and developing new consultation approaches
• Complying with legal obligations and regulatory requirements

Legal Basis for Processing

We process your personal data based on the following legal grounds: We process your data on the basis of consent for marketing communications and legitimate interest for providing our consultation services.

Data Sharing and Disclosure

We may share your information in the following circumstances:

• With trusted service providers who assist in delivering our consultation services
• When required by law, regulation, or legal process
• With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure.

Your Rights

You have the following rights regarding your personal information:

• Right to access and obtain a copy of your personal data
• Right to correct inaccurate or incomplete personal information
• Right to request deletion of your personal data under certain circumstances
• Right to receive your personal data in a portable format
• Right to object to processing of your personal data for marketing purposes

Cookies and Tracking

We use cookies and similar technologies to enhance your website experience and analyze usage patterns. Please see our Cookie Policy for detailed information about our cookie practices.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Consultation records are typically retained for seven years as required by Australian regulations.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or by posting a notice on our website. The updated date will be shown at the top of this policy.

Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at contact@lysanor-orexo.com or +61-659-713-138.

Last updated: September 3, 2025